We assist to take care of all your operational IT & technology needs. Consider us your in-house IT team as well as your outsourced ‘IT Manager’.
Our Unlimited IT support for your desktop, laptop, phones, and servers include added proactive monitoring of your servers.
Unlimited IT support packages include all of the following:
- 24/7/365 Proactive IT computer monitoring & patching
- Our technicians resolve any detected errors without bothering your office (we will still let you know if something when wrong)
- We keep your computer healthy and up to date with our strict program testing release for updates and patching; this in turn reduces interruptions; outdated software and also updates security on your computer.
- 24/7/365 Unlimited IT Support
- Microsoft Office 365 for Business Premium including
- Email with 50 GB mailbox
- 1TB file storage and sharing
- HD video conferencing (Skype for business)
- Microsoft Office 2016 – Fully installed Office applications Word, Excel, PowerPoint, Outlook, Publisher, and OneNote on up to 5 PCs or Macs per user
- Office on tablets and phones for the fully installed Office experience on up to 5 tablets and 5 phones per user
- Antivirus included – We include a quick and efficient antivirus that will scan your whole computer in less than 5 mins
- Malware software included – We also include (on top of the antivirus) anti-malware; this helps keep those silly ad programs out of your computer.
What other services can we offer
- Strategy & Cost Planning – Quarterly review of your IT systems; procedures and costs to ensure your business is working efficiently
- Discounted Project Work – Reduction in rates for any project work; system overhauls and hardware/ software supply and installation
- ISP & Telecommunications Review – We understand that this can be a significant expense so we can conduct reviews and negotiate with your telecommunications provider to see if we can help you reduce costs.